Guest Equity, Inc. Terms of Use

Thank you for choosing Guest Equity Vacation Rental. For purposes of this agreement, “Site” refers to the Company’s website, which can be accessed at GuestEquity.com. The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.

The following Terms of Use apply when you view or use the Service sequoiamotel.com.

Please review the following terms carefully. By accessing or using the Service, you signify your agreement to these Terms of Use.

If this is an online booking, no reservation is official until it has been reviewed and approved by a Guest Equity staff member. An email from a Guest Equity staff member will be sent to you within 24 hours of time of booking with an approval notice. If you do not receive an email within 24 hours please call our office for approval.

REGISTRATION; RULES FOR USER CONDUCT AND USE OF THE SERVICE

You need to be at least 25 years old to register for and use the Service.

No reservations will be made for students or singles under the age of twenty- five (25). Underage drinking and/or partying are not allowed in any of the rental units. Non-compliance with these rules and regulations will result in immediate eviction with no return of all payments made. Cancellation Policy: 100% refund if reservation is canceled at least 30 days before the arrival date. 50% refund if reservation is canceled at least 14 days before the arrival date. 

ACCIDENTAL DAMAGE PROTECTION FEE:

Upon arrival, Guest should inspect the property and report any noticeable issues as soon as possible. All damages outside of what is deemed normal wear and tear must be reported prior to your departure. Guest(s) agree(s) to be responsible for soiling or stains and any damages beyond reasonable wear and tear and shall compensate for damages by you or any person in your party or visitors you invite into the unit. Should Guest Equity deem the damage to be intentional, the Guest will be held responsible for the repair, replacement, and/or cleaning. Guest further agrees to abide by all House Rules and Laws wherever the property is located.

When agreeing to Terms & Conditions, the guest gives permission to SafelyStay, Inc., to verify guest identity, and check criminal databases in order to confirm my reservation. Complete terms regarding Safely’s guest verification can be found at www.safely.com/terms. Guests may receive an email from [email protected] to complete screening. Please check spam inbox for this email, and contact Safely at [email protected], or go to www.Safely.com, if you have any questions.

Check In –

Check-in time begins at 4 PM. Please do not attempt to enter the home before 4 PM. NO early check-ins or late checkouts are permitted during peak/holiday seasons unless otherwise pre approved by Guest Equity.

Check Out –

Check out time is no later than 11 AM. Unless communicated and approved by Guest Equity guests who have not vacated the property by 11 AM will be subjected to a fee of $50 per 30 minutes past checkout.

Checkout Instructions:

• Strip linens and place them next to the beds
• Set dirty dishes/utencils in the kitchenette sink
• Do not leave any food behind on the counters or in the fridge

Key Return – Lock-Outs and Lost Keys

When checking out please make sure that the unit is locked and keys, if acquired, are returned to and secured in the lockbox. If keys are being used for whatever reason we highly recommend the keys stay in the lockbox at all times as there is a fee for lock outs.

Non-Smoking Facility

No Smoking policy within the unit. Guest agrees that the treatment cost for smoke removal can be greater than $1,000, and will be charged in the same manner as damage charges if this rule is violated.

Pest Control

Although the owners hire professional pest control services, pests such as ants, roaches, and rodents simply cannot be completely controlled. The Sequoia Motel is located in the mountain region, and bugs and pests are a natural occurrence. Should you encounter a pest problem, please call us, and we will be happy to address the situation. Customer shall give the Guest Equity Customer Service line within twenty-four (24) hours to address any allegations of any significant bugs or pests in the rental.

Pets

The Sequoia Motel is pet-friendly; there is an additional non-refundable fee of $100.00. A maximum of 2 dogs are allowed.

Disorderly or Unlawful Activities

Guest agrees that no unlawful activity shall be permitted within or without the premises at any time. This shall include excessive noise or disorderly conduct by any person or invitee of the Guest or their Guests. No illegal firearms, fireworks, or explosives of any kind are permitted on or near the property, and all rules and regulations of the Association are strictly adhered to. Guest understands that they may not sublet or assign this Agreement under any circumstances.

Internet Access

Guest understands that they are responsible for all internet activity, where applicable, and agrees that no illegal or copyrighted materials may be downloaded. Guest further understands that no refunds will be given for internet connectivity issues. Guest Equity has no control over third-party internet providers, whether through the Owner’s contracted service or any association internet provider. Should internet service not be available as described in the Guest Equity unit information, the Vacation Rental Specialist will make every effort to restore any lost service, if possible.